Accident Management

Our Process

For immediate assistance, please contact us at (02) 9137 0404. We are available 24/7 and can arrange a tow truck collection if needed, along with a replacement vehicle.
A dedicated staff member will guide you through the claim process to ensure it’s as efficient and seamless as possible. Once the claim is processed, our in-house estimators will determine and finalise the optimal repair method to restore your vehicle to its factory specifications.
Once repair authorisation is received, parts will be ordered and repairs will begin. You will receive regular updates throughout the repair process, along with estimated completion dates.
Your vehicle will be restored to factory specifications and undergo a thorough Quality Control Assessment, including a complimentary detail. We also offer pick-up and delivery services from your home or place of business.

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